QR Menu with Staff Ordering: Why Guest Ordering Comes Free on Menu + Waitor

Friday, 21:30, a taverna terrace with 22 tables and two waiters. Half the guests are reading the menu in German or Italian on their phones; the other half are waving. If you want a QR menu with staff ordering, the short answer is: let guests browse a QR menu in their own language, and let your staff take the order on a phone or tablet that sends it straight to the kitchen. In Scanby that is Menu + Waitor at €22.98/mo. That is exactly what Scanby Order costs, so guest QR ordering comes free on this combination. Switch it on when you want it, leave it off if you do not.

Why this matters more after this summer: the Bank of Greece reported on 22 October 2026 that inbound travellers in August rose 13.4% year on year, to about 8.47 million, while average spending per trip fell 6.5%.

More covers, smaller checks. You win that season by serving more tables per waiter, not by hiring your way out of it. The slowest part of table service is rarely the kitchen. It is the waiter standing at the table while four people decide, then walking an order slip to the pass.

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What a QR menu with staff ordering actually fixes

1. Guests decide before the waiter arrives

   They scan, open the menu in the browser with no app, and read it in their language. Scanby translates into up to 5 target languages plus your source language, and you can correct any line by hand.

2. The order is taken once

   The waiter enters it on a phone or tablet at the table. No slip, no retyping at the till, no "was that without onions?"

3. The kitchen sees it immediately

   Orders land on a live order board with an Orders view and a Tables view, with a new-order sound, or print through Scanby Print on a kitchen computer.

4. Service stays human

   Allergies, wine, the regular who wants "the usual": your staff still handle the conversation. Guests just stop waiting for a menu.

How much does a QR menu with staff ordering cost?

On its own, Scanby Menu is €10.99/mo and Scanby Waitor is €18.99/mo. Combined with another module, Menu drops to €3.99/mo, so Menu + Waitor comes to €22.98/mo. Scanby Order, which includes everything in Menu and Waitor plus guest QR table ordering, is also €22.98/mo. Same price. You are not paying extra for the guest ordering option; you are just choosing whether to use it.

Guest QR ordering is not an upgrade you buy later. On this combination it is a switch you decide when to flip.

Piloting guest ordering on a few tables

Most owners worry that self-ordering will feel cold. Fair. So do not roll it out everywhere. Start with the tables where waiting hurts most, for example the far end of the terrace or the bar counter, and keep the rest staff-only. Two details make a pilot safe. Guests can edit their order until staff accept it, so mistakes get caught before the kitchen starts. And location protection accepts a guest order only if the phone is still near the QR it scanned, so a photographed code cannot send orders from the street.

Run it for two busy weekends, then compare orders and QR scans in analytics. If guests use it, expand. If they do not, switch it off and nothing else changes.

Choose this setup if, and when to pick something else

Choose Menu + Waitor (or Order) if you run table service, have tourists or a menu that changes, and want staff to stay in charge of the order.

Choose Waitor alone (€18.99/mo) if you do not want any guest-facing QR at all.

Choose Scanby Menu alone (€10.99/mo) if you only need a digital catalog and orders stay on paper.

Add payments later if you also want to charge and issue myDATA receipts from the same system: Pay adds €12.99/mo on top of Waitor or Order. Note that Menu + Waitor does not take payments or issue receipts by itself.

A small venue with a fixed menu, local regulars and one waiter may honestly be fine with paper. A digital setup pays off when tables, languages and menu changes pile up.

Do I need hardware?

No. Staff use the phones or tablets you already have, and the Android app is on Google Play. A kitchen printer is optional. If the connection drops, staff keep creating and editing orders; they get a temporary number and a Queued badge and sync automatically when you are back online.