Scanby Waitor vs Scanby Order: Which Ordering Module Do You Actually Need?
Choose Scanby Waitor if staff take every order and you do not want guest-facing QR stickers. Choose Scanby Order if you want the digital menu plus staff ordering plus per-table guest QR ordering in one plan. That is the short answer to “Scanby Waitor vs Scanby Order.”
Both modules solve real floor chaos. They differ on who places the order and what you pay for the catalog. Greece’s tourism, hotel and food-service employers still lead hiring plans for Q4 2026 (ManpowerGroup Net Employment Outlook of 37, reported by GTP Headlines on 8 Sep 2026), so tools that stretch a thin floor matter more than another brochure feature list.
ManpowerGroup’s Q4 2026 survey found tourism, hotels and food service with the strongest hiring outlook in Greece (NEO 37), with 28% of employers planning to add staff.
GTP Headlines / ManpowerGroup, 8 Sep 2026Scanby Waitor vs Scanby Order at a glance
- Who orders
Waitor: staff only, from phone, tablet, PDA or laptop. Order: guests via per-table QR, plus the same staff paths.
- Guest-facing QR menu
Waitor: none required. Order: public, indexable menu plus ordering QR at the table.
- What is included
Waitor: staff ordering, live Orders and Tables board, kitchen notes, offline staff orders. Order: everything in Menu and Waitor, plus guest edits until staff accept, ready-for-pickup alerts, and location protection so orders only go through when the phone is still near the QR it scanned.
- Monthly price
Waitor €18.99. Order €22.98. Menu alone is €10.99. Menu + Waitor is €22.98 — the same as Order — so guest QR ordering is a free upgrade on that combination.
When Scanby Waitor is the right call
Pick Waitor when the room should stay classic: a waiter takes the order, no stickers on the table, no guest self-order. Shared tablets stay practical because staff can switch accounts by typing a password without signing out. Offline mode keeps creating, editing and cancelling orders when the terrace Wi‑Fi dies; payments and menu edits still need a connection.
Waitor fits fine dining, older regulars who dislike scanning, and owners who tried guest QR and hated the floor vibe. It will not give you a public multilingual catalog for Google Business or tourist self-serve — that is Menu or Order.
When Scanby Order is the better buy
Pick Order when you want one stack: AI menu from photo or PDF, staff devices, and guest QR at busy tables. Guests can change their order until staff accept it. Counter and self-service venues get ready-for-pickup notifications. Location protection blocks orders from a photographed or forwarded QR — useful on beach bars and packed terraces.
If you already know you need a browsable menu and staff ordering, do not buy Menu + Waitor and wonder about guest QR later. At €22.98/mo that pair costs the same as Order, so take Order and turn guest ordering on when you are ready.
Choose Waitor if… choose Order if…
Choose Waitor if you refuse guest QR, want staff-only tablets, and will add a separate Menu later only if tourists need languages. Choose Order if you want menu + staff + optional guest QR without paying twice, or you run mixed service (some tables self-order, some do not).
What neither module is
Neither Waitor nor Order is a full cash register by itself. Card payments, cloud fiscal documents and myDATA/AADE sit in Scanby Pay (€26.99 standalone, or +€12.99/mo with Waitor or Order). Paper still wins for a tiny fixed menu with no tourists and rock-solid Wi‑Fi nowhere near the terrace. A deep classic POS still wins if you need heavy stock, complex integrations and a large IT budget.
FAQ: Scanby Waitor or Scanby Order?
Do I need Waitor if I buy Order?
No. Order already includes Menu and Waitor capabilities. You do not stack Waitor on top of Order.
Can I start on Waitor and move to Order?
Yes. Many venues start staff-only, then open guest QR on a few tables. Use the pages if you are bundling payments too.
Is there a free trial?
Yes. 14 days, no credit card. There is also a live demo with sample data and no account at app.scanby.cloud/demo.
Still unsure between Scanby Waitor and Scanby Order? Map your floor in the pricing builder, then start a free 14-day trial — no card — at app.scanby.cloud/signup?or=website.
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